![]() ![]() So I called in this afternoon and was connected to Mikia, wow, she must darn near be a saint.she walked me through the various options and we were ready to make my payment when the the Gremlins struck! My email wouldn’t work and the links she texted wouldn’t show up at first, between us we figured out how to get the link to show up.then it decided to do bizarre things like only taking a partial payment and doing immediate reversals of the payments. I had talked to 2 other representatives over the last 5 days about an upgrade that were supposed to call me back but didn’t. Not that things went smoothly.they didn’t. I had the best ever customer service experience today. Shop phones, wearables, smart devices and accessories, and get delivery as quickly as the same day.ĭownload My Verizon now and control your entire Verizon experience in just one app.Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up.Manage and pay your bills easily, or simply enroll in Auto Pay. Switch to a different plan easily or go Unlimited right from your device.Change or manage your account safely anywhere, anytime.Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it.Get on-demand support tools, such as Live Chat and step-by-step troubleshooting instructions as needed.View your account in one seamless feed.Check to see which offers you're eligible for. ![]() Switch to Verizon in minutes (and bring your phone), thanks to auto-detection of your device and the ability to scan your ID for quick setup.The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes and the latest offers, easily switch to Verizon, and much more. ![]()
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